Frequently Asked Questions

How do I Configure the Hollard Commercial Business Insurance product on Sunrise?

We have outlined the information you need to configure Hollard Commercial Business Insurance on Sunrise on our Get Started page. Scroll towards the bottom and click on System Access to find out more.

How do I contact my Account Manager (AM)?

Contact details for Hollard Commercial Insurance Account Managers are available online on our Distribution Contact page. Simply choose your AM and their details will be made available to you. Or call us on 1300 306 226 and we will put you in touch.

How do I update my details?

Your details or your brokerage’s details can easily be updated, please contact your Account Manager to arrange the update to our records.

What is Hollard Commercial Insurance's complaint handling procedure?

Our complaints brochure can be viewed online.

Complaints can be registered by calling 1300 306 226.

Where do I find claim forms?

You can lodge a claim online or download a claim form on the claims page.