General Insurance Code of Practice
As a member of the Insurance Council of Australia, The Hollard Insurance Company has adopted the General Insurance Code of Practice. The Code sets service standards in the insurance industry, improves the way that claims and complaints are handled, and helps customers better understand how general insurance works.
Please refer to the Hollard Commercial Insurance Code of Practice brochure.
For further information visit General Insurance Code of Practice.
Claims Dispute Resolution Process
Please read our Complaints Process if you have any concerns.
P 1300 306 226
F 1300 559 936
Mail to: Privacy Officer, Locked Bag 2010, St Leonards NSW 1590