Hollard Commercial Insurance (HCi)
This page is to help guide you with existing Calibre Insurance policies to:
- Download Calibre Insurance policy wordings
- Make a claim on an existing Calibre Insurance policy and
- Provide other helpful information
As of 16 August 2018 Calibre Commercial Insurance Pty Ltd (ABN 86 603 039 023) changed its name to Hollard Commercial Insurance Pty Ltd (ABN 86 603 039 023). Following the legal entity name change, the “Calibre Insurance” business name has also been replaced with “Hollard Commercial Insurance”.
For policies effective 1 April 2019, Calibre Business Insurance products will be rebranded to Hollard Commercial Business Insurance. Existing policies will be rebranded at renewal to HCi policies.
Are you a Policyholder?
Contact your Broker in the first instance to assist you with your Calibre Insurance Policy.
For claims assistance please call: 1300 306 226
Are you a Broker?
You’ll continue to get the same great 5 star-rated claims service and access to our low referral electronic platform, Insurelink.
All policies will continue to be underwritten by The Hollard Insurance Company (Hollard), a private and financially secure APRA regulated insurer, with an A- (Excellent) rating*.
Claims & Policy Wording
Phone 1300 306 226
For policies effective prior to 31/03/18 insured by Great Lakes Australia:
Send completed claim form to:
E claims@hollardcommercial.com.au
F 1300 559 936
P Locked Bag 2010 St Leonards NSW 1590
For policies effective from 01/04/18 insured by The Hollard Insurance Company Pty Ltd:
Lodge claim online at our HCi Online Claims Lodgement Form.
Or print out the pdf forms below:
Send completed claim form to:
E claims@hollardcommercial.com.au
F 1300 559 936
P Locked Bag 2010 St Leonards NSW 1590
Policy Wordings
To access your Cluster Group’s branded Calibre Insurance policy wording please contact your Account Manager for details.
About HCi
HCi is Hollard's wholly owned commercial insurance business. We specialise in business insurance products designed to protect everyday risks for small to medium businesses via intermediaries.
Watch Our Video
Watch our short video to find out more about who we are and what we offer.
Privacy & Compliance
Read more about Hollard's Complaints process.
For policies incepted up to 31 March 2018 insured by Great Lakes Australia, view this Complaints Brochure.
+Rated by LMI Claims Comparison, 26 July 2019 www.claimscomparison.com
^ Claims reported on Calibre Business Package policies since 1 January 2016.
* All Hollard Commercial Insurance policies are underwritten by The Hollard Insurance Company Pty Ltd, A.M. Best Company Inc. A- (Excellent) Rated. Please note that ratings may change, accurate at time of publishing.
Make a Claim
