Calibre Insurance

Hollard Commercial Insurance

This page is to help guide you with existing Calibre Insurance policies to:

  • Download Calibre Insurance policy wordings
  • Make a claim on an existing Calibre Insurance policy and
  • Provide other helpful information

As of 16 August 2018 Calibre Commercial Insurance Pty Ltd (ABN 86 603 039 023) changed its name to Hollard Commercial Insurance Pty Ltd (ABN 86 603 039 023). Following the legal entity name change, the “Calibre Insurance” business name has also been replaced with “Hollard Commercial Insurance”.

For policies effective 1 April 2019, Calibre Business Insurance products will be rebranded to Hollard Commercial Business Insurance. Existing policies will be rebranded at renewal to Hollard Commercial policies.

Are you a Policyholder?

Contact your Broker in the first instance to assist you with your Calibre Insurance Policy.

For claims assistance please call: 1300 306 226

Are you a Broker?

You’ll continue to get the same great 5 star-rated claims service and access to our low referral electronic platform, Insurelink.

All policies will continue to be underwritten by The Hollard Insurance Company (Hollard), a private and financially secure APRA regulated entity with a with a strong credit rating of A from Standard and Poor’s^.

Make a claim

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Learn more about how to make a claim

Claims

Change of address

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Please be advised, with effect from 18 July 2023, that The Hollard Insurance Company Pty Ltd (“Hollard”) registered business address, and principal place of business, changed to Level 5, 100 Mount St North Sydney NSW 2060. This address updates Hollard’s street address as set out in any Policy Documentation.

Contact

Claims and policy wording

Phone 1300 306 226
Claims

For policies effective prior to 31/03/2018 insured by Great Lakes Australia:

Property Claim Form
Liability Claim Form

Send completed claim form to:

E claims@hollardcommercial.com.au

F 1300 559 936

P Locked Bag 2010 St Leonards NSW 1590

Claims from 1/4/2018

For policies effective from 01/04/18 insured by The Hollard Insurance Company Pty Ltd:

Lodge a claim.

Contact your broker to lodge a claim.

Or print out the pdf forms below:

Property Claim Form
Liability Claim Form


Send completed claim form to:

E claims@hollardcommercial.com.au

F 1300 559 936

P Locked Bag 2010 St Leonards NSW 1590

Policy wordings

Calibre Business Insurance policy wording

Notice of Change


To access your Cluster Group’s branded Calibre Insurance policy wording please contact your Account Manager for details.

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About us

Hollard Commercial Insurance is Hollard's wholly owned commercial insurance business. We specialise in business insurance products designed to protect everyday risks for small to medium businesses via intermediaries.

Find out more about us

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Compliance

Read more about Hollard's Complaints process.

For policies incepted up to 31 March 2018 insured by Great Lakes Australia, view this Complaints Brochure.

^ The Hollard Insurance Company Pty Ltd is rated A by Standard & Poor’s Financial Services LLC. Ratings may change, accurate at time of publishing.