Interpreter services.

Support for vulnerable customers

Translator or interpreter

If you need assistance from a translator or interpreter, please contact:

TIS Translating and Interpreting Service: 131 450

You will be asked to provide:

  • our phone number 1300 306 226, or
  • our company name, Hollard Commercial Insurance.

Alternatively, you can contact our Customer Care Officer on 1300 306 226 or at hcicareofficer@hollardcommercial.com.au.

National Relay Services (NRS)

If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:

Step 1

Contact us through your preferred NRS call channels detailed on the National Relay Service website.

Step 2

Provide the NRS with our phone number: 02 9253 6600.

For more information about the National Relay Service visit: www.accesshub.gov.au/about-the-nrs 

 

Alternatively, you can contact our Customer Care Officer on 1300 306 226 or at hcicareofficer@hollardcommercial.com.au.

Customer support
Financial hardship
Interpret services
Specialist services