How to make a claim
To make a claim
Brokers can submit a Commercial Motor Claim:
- By emailing the Claims Team email@example.com
- By phone 1300 306 226 and select option 1 > 3 > 1
Support for Vulnerable Customers
We recognise that our customers may find themselves in difficult circumstances, particularly when a claim event occurs. We have developed an Extra Care Process to provide additional support to our customers who may be experiencing vulnerability due to their circumstances, including personal circumstances that are not directly related to insurance. More information about the extra care we can offer and how we can support customers is available on our Support for Vulnerable Customer page.
Download and read our Supporting Customers Experiencing Vulnerability Flyer.